WELCOME TO MY SPA PARTS STORE

Please browse our website to see our huge selection of hot tub / spa parts, accessories, and chemicals for most makes and models. We know how important your hot tub is to you, and want to make sure you are using the right products for your spa. 

If you need assistance in finding what you need, please complete our CONTACT US form at the top of our website.

We ship anywhere in the United States and Canada.

 

Happy Holidays

We will be closed Saturday December 22, 2018 through Tuesday January 1, 2019

Return Request

NOTE: No Credit will be issued without a RMA # supplied by My Spa Parts Store

Please read our RMA (Return Merchandise Authorization) policy carefully, as not all products can be returned. If your Return Request submission is approved, you will receive an RMA # that must accompany the return package.

Required fields are denoted with an asterisk (*).

Return Item
Details of the Return Type selected above.

Important: Please include a copy of original and write RMA # on outer box with the item being returned.

If you have problems submitting through our website, you can email the above information to: customersupport [at] myspapartsstore.com (subject: My%20Spa%20Parts%20Store%3A%20Return%20Request) .

Warranty: Warranties as expressed by individual manufactures will be honored. All items are subject to inspection prior to credit being issued.

Special Order Items: On special items we order that are not normal stock items, we cannot accept cancellations or returns.

Returned Material: Transportation charges must be prepaid and all merchandise has a 20% or $10.00 minimum re-stocking fee applied.

Returned as New: All product returned as "New or Un-installed" must be less than 30 days from invoice date and in "undamaged and sellable condition". If product is not eligible for credit for any reason, return freight is the responsibility of the customer.

All Returns: Must fall within our complete Return Policy.

All returns regardless of reason must have a return merchandise authorization (RMA) number provided by My Spa Parts Store.